You can easily make changes to your membership by filling out the form below!
If you have any questions, please contact us.
Use the above form to:
Update your contact information - Changed your phone number? Your address? Moved into your van? Tell us about it here.
Freeze a recurring monthly membership - For $9 a month, you can freeze your membership and avoid paying a startup fee when you return!
Terminate a recurring monthly membership - We're sorry to see you go! Don't forget: if you freeze your membership instead, you'll avoid paying a startup fee when you come back.
Ask for an injury/illness hold - If you are injured or ill and need to take more than a month off of climbing, let us know and we may be able to put your membership on hold for free. This option requires a doctor's note!
IMPORTANT: All membership changes must be made by the last day of the month. Any submissions sent on or after the 1st will be processed for the following month.